So I said...

Dear Louise,

The furnishings and the amount of rent I’m paying are not the issue, the flat was not let in a clean fit state. The flat should’ve been properly cleaned before I’ve moved in, this is not an issue with improving the decor, the walls are filthy and require cleaning properly and would still need to be cleaned properly regardless of whether I paid more rent and had kept the place furnished.

I still do not understand why no action was taken before I moved in. It is clearly apparent from the inventory, even without my additions, that the flat was not adequately cleaned. If the previous tenant did not clean it adequately why was not money taken from their deposit to clean it?

Then of course after I moved in, my attempts to address the problem were ignored for three weeks until I contacted you. Now we are at a stage where I’ve been here for over a month and the landlady has only just been informed that there is a problem and cannot now afford to solve it.

I do not intend to suffer because Bairstow Eves has not been looking after this property properly. If the landlady cannot afford to have the flat cleaned then I will be forced to deduct the cost of having the place cleaned from the next month’s rent. This problem is not going to go away and unless you have another suggestion, I will just have to take matters into my own hands.


Kind regards,


David Nixon