This weekend I’m spending a day away in Liverpool.
Why am I going to Liverpool?
Well, after Christmas I was treated to the usual kind of anarchy that only Virgin Trains can provide. I was caught up in the New Year rail works problems and arrived back in Stoke one and a half hours late. Naturally I was determined to be compensated.
Before I filed my complaint I received an email. I receive emails all the time, but this one was from Virgin Trains, offering their sincere apologies and offering, in compensation, a free first class return to anywhere I wanted.
I was excited. I could go anywhere, so automatically I thought Edinburgh: that was far away and I’d never been there. I didn’t rush into anything, I thought about it, decided when to go, how long to go for: just the weekend, I didn’t want to use too much of my minimal time off.
However, I had not read the small print. As I came to book the ticket, I discovered that there were conditions, that bookings were on a first come, first served basis, and I was not the only one who had that of going to Edinburgh. There were tickets to get there, but not to get back, and a massive diversion due to rail works to further reap the piss.
So I would have to go somewhere else. But where?
It was then that I discovered the second major clause, something I really ought to have realised on my own. The tickets were only valid across the Virgin Trains network, thus my options were quite, quite limited. There were no tickets available to Glasgow, and none to place next furthest place away, Holyhead.
So I’m going to stay overnight in Liverpool. A not full-expenses-paid short holiday.
Oh how I shall live it up…